Question 1

Is my seat confirmed after submitting the form?

Accepted Answer

Your enrolment request is recorded immediately. Your seat is confirmed once our team calls you and confirms the course details and payment.

Question 2

Do you offer online courses?

Accepted Answer

Yes. We offer live online group and one-to-one public speaking sessions, plus self-paced online courses in English, spoken English, phonics, basic maths and public speaking.

Question 3

Where is Best Group Coaching located?

Accepted Answer

We are located in Althan, Surat, Gujarat. Offline courses and seminars take place in Surat, and our online courses can be joined from anywhere.

Question 4

How do I cancel an enrolment?

Accepted Answer

Call +91 98983 06836 with your name, phone number and course name.

Question 5

What formats are your courses available in?

Accepted Answer

Courses are available offline in Surat, as live online sessions, or as self-paced video/online courses. Each course card shows its format.

Question 6

Are refunds automatic?

Accepted Answer

No. Refund requests are reviewed individually and the outcome is confirmed directly with you.

Question 7

How do I pay the course fee?

Accepted Answer

Online payment is not active yet. Our team will share payment details when they contact you to confirm your enrolment.

Question 8

Do monthly sessions renew automatically?

Accepted Answer

Monthly online sessions are billed per month. Our team will confirm how billing works when you enrol.

Question 9

Can I pay online?

Accepted Answer

Online payment is not active on the website yet. After you enrol, our team will contact you to confirm your course and share payment details.

Question 10

What courses do you offer?

Accepted Answer

We offer public speaking, spoken English, English, phonics and basic maths courses, plus The Parenting With Storytelling seminar. Many are available offline, live online or as self-paced video courses.

Question 11

How can I get batch timings for offline courses?

Accepted Answer

Send an enquiry or call +91 98983 06836. Batch timings and start dates are shared directly with you.

Question 12

Can I switch from online to offline later?

Accepted Answer

Please contact us to discuss switching. We will explain the options available for your course.

Question 13

What are your working hours?

Accepted Answer

We are available from 9:00 AM to 8:00 PM. You can call us on +91 98983 06836 during these hours.

Question 14

Can I enrol on behalf of my child?

Accepted Answer

Yes. Enter your child's name as the learner and your name as parent or guardian.

Question 15

Are your prices inclusive of everything?

Accepted Answer

The listed fee is the course fee shown on each course page. If you have questions about what is included, please ask us before enrolling.

Question 16

How do I enrol in a course?

Accepted Answer

Open the course page and click Enrol, or use our enrolment form. Our team will call you to confirm the details and payment before your course starts.

Question 17

Which course is right for me or my child?

Accepted Answer

Tell us your goals using the enquiry form or call us, and we will help you choose between formats and courses.

Frequently asked questions

General

About us & location

Courses & formats

Enrolment & payment

Cancellations

Still have questions?